HELP & FAQ
handling & shipping
California folks, you’re in luck—shipping is free with a $75 minimum order. Out-of-state? It’s just $35 and orders over $150 get complimentary shipping.
We ship within 3-7 days from when order is placed, using the fastest option available for your address.
Not yet, but we’re manifesting a world takeover by vegan cheese one slice at a time.
Yes! Our team has successfully traveled with cheese both nationally and internationally. The best option is to place your cheese in a checked bag (trust us, you don’t want airport security tossing it—ask us how we know). No ice packs at home? Freeze a bottle of water and pack it next to your doublebatch cheeses for the perfect solution. We’ve also had customers share feedback about successfully traveling with their cheese using the same method.
Absolutely. Once your cheese hits the road, we’ll send you a tracking number to stalk it like a true cheese fan.
Yikes, that’s not gouda. Snap a photo and send it to us—we’ll work our magic to make it right.
It’s food, so we can’t refund it—but if something’s wrong, we’ll find the best way to make you smile again.
Yes, if you contact us within one day. After that, your cheese is already being lovingly crafted and can’t be stopped.
Each box starts at $8–$10, even before we add the cheese and that's not including shipping fees. We tried to meet you halfway on costs, prioritizing eco-friendly materials and ensuring your order arrives safely.
about the product
That’s the magic of shopping IRL! Our farmers market booth has a secret menu. If your favorite isn’t listed online, shoot us an email—we’ve got your back.
Yes! Straight to the fridge, please. Your cheese deserves the royal treatment.
Blocks? Totally, if you’re planning a melty recipe like pizza or lasagna. Just know the texture might change a bit. Spreadables? Not freezer-friendly, but they’ll stay fresh for over 40 days—even after opening.
Both melt beautifully and make dreamy sauces. But if you need the cheese to hold its shape—like for pizza, lasagna, or grilled cheese—go with the block.
We make it fresh with water, blanched almonds, and a pinch of salt using a super-powered cold juice press. 3 ingredients. baby.
No seed oils here—just coconut oil in some cheeses for firmness and those good fats.
Yes, 100%! No soy, no gluten.
Our facility is free from peanuts and sesame. However, some ingredients may come from facilities that handle these allergens.
We love food show-offs! Send us your recipe and photos—we might even share them with our community.